At ONERVA, we are committed to delivering high-quality products that enhance your daily life. We take pride in the craftsmanship and durability of our products and stand behind their performance. To ensure that you have complete peace of mind when choosing ONERVA, we offer the following warranty for ONERVA Products:

1. Limited Warranty Coverage

ONERVA Products are covered by a limited warranty that varies depending on the specific product. Our warranty covers manufacturing defects and faults in materials or workmanship under normal use and maintenance.

2. Warranty Eligibility

To be eligible for warranty service, you must be the original purchaser of the ONERVA product, and you must have purchased the product from an authorized ONERVA retailer or our official website. The product must have been used in accordance with the product's instructions and not subjected to misuse, abuse, neglect, accidents, or unauthorized modifications.

3. Warranty Services

If you believe your ONERVA product is experiencing issues covered by the warranty, please contact our Customer Support team at 1-800-789-8318 or support@onervastore.com. Our team will guide you through the warranty claim process, which may include providing proof of purchase and a description of the issue.

Depending on the nature of the problem and the warranty terms for your specific product, we may offer one of the following solutions:
a. Repair: We will repair the product or replace defective parts, free of charge.
b. Replacement: If the product cannot be repaired, we will provide you with a replacement product that is of equal or greater value.
c. Refund: In certain cases, we may offer a refund for the purchase price of the product.

4. Exclusions

Our warranty does not cover the following:
- Damage caused by accidents, misuse, abuse, neglect, or unauthorized modifications.
- Normal wear and tear.
- Cosmetic damage, including but not limited to scratches, dents, and cosmetic wear.
- Products purchased from unauthorized sellers or non-certified channels.
- Products with altered or removed serial numbers or labels.

5. Limitation of Liability

To the extent permitted by applicable law, ONERVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, arising from the use or inability to use the Onerva product.

6. Effective Date

This warranty is effective on the day of receiving the product.
At ONERVA, we are dedicated to providing you with top-quality products and exceptional customer service. We hope you enjoy your Onerva product, and we're here to assist you if you ever encounter any issues covered by this warranty. Thank you for choosing ONERVA.